Referrals

🏥 Provider Referrals

Kinxo Medical Supplies partners with healthcare providers to support patient access to home medical equipment through clear communication, compliant workflows, and dependable follow‑through.

We are built to support referrals efficiently — so patients can transition safely from clinical care to home without unnecessary delays.

🤝 Who We Partner With
We support referrals across a wide range of care settings, aligned with the equipment we provide.

🩺 Physician Offices & Specialty Clinics
Including referrals from:
• Primary care providers (PCP)
• Pulmonologists
• Cardiologists
• Orthopedic providers
• Neurology practices
• Urology practices
• Pain management and post‑surgical clinics
Common referral needs:
• Oxygen therapy and respiratory equipment
• Mobility aids and wheelchairs
• Orthotics, bracing, and recovery equipment
• Incontinence and disposable medical supplies

🏥 Hospitals & Discharge Planning Teams
Including:
• Hospital discharge planners
• Case management departments
• Care coordination teams
Common referral needs:
• Post‑hospital mobility equipment
• Oxygen therapy and backup oxygen
• Hospital beds and pressure‑relief surfaces
• Short‑term recovery and transition‑of‑care equipment

🏨 Rehabilitation & Post‑Acute Facilities
Including:
• Skilled nursing facilities (SNF)
• Inpatient rehabilitation facilities (IRF)
• Long‑term acute care hospitals (LTACH)
Common referral needs:
• Mobility and ambulation aids
• Wheelchairs and power mobility
• Home recovery equipment
• Ongoing respiratory support

🏡 Home Health Agencies
Including:
• Skilled nursing agencies
• Therapy‑focused home health providers
Common referral needs:
• Oxygen and respiratory equipment
• Mobility aids and safety equipment
• Disposable and incontinence supplies
• Equipment education for patients and caregivers

👥 Case Managers & Care Coordinators
Including:
• Hospital‑based case managers
• Insurance case managers
• Medicaid waiver program coordinators
Common referral needs:
• Durable medical equipment coordination
• Documentation verification
• Patient and caregiver communication
• Continuity of care support

⚙️ How We Support Referrals
We focus on reducing friction at every step.
Our referral support includes:
• Clear documentation requirements, explained upfront
• Responsive intake communication
• Compliance‑driven workflows aligned with state and payer standards
• Direct coordination with patients and caregivers
• Follow‑up when additional information is needed
We keep providers informed without overloading inboxes.

📩 What to Expect After You Refer
• Referral receipt is confirmed
• Documentation is reviewed for completeness
• Patients or caregivers are contacted directly
• Equipment coordination proceeds based on eligibility and urgency
• Providers are notified if clarification is required
We aim to keep referrals moving — clearly and responsibly.

🛡️ Compliance & Scope of Practice
Kinxo Medical Supplies operates with a compliance‑first approach.
• We do not diagnose medical conditions
• We do not make treatment recommendations
• All equipment is provided based on valid provider orders and clinical documentation
Our processes are designed to support audit readiness, continuity of care, and patient safety.