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We support access to home medical equipment by focusing on guidance, coordination, and ongoing support — not sales tactics. At Kinxo, we help by:

• Explaining equipment options in clear, everyday language
• Helping navigate prescriptions, documentation, and order requirements
• Coordinating next steps with providers, caregivers, and referral partners
• Remaining available for questions before and after equipment is provided

🛠️ Equipment Support You Can Rely On

Getting medical equipment shouldn’t feel overwhelming. Our role is to make the process easier at every step.

📘 Equipment Guidance & Education

We help you understand what your prescription means and what equipment options may be available — including general features, setup expectations, and what to expect at home. If something isn’t clear, we take the time to explain it.

📝 Documentation & Order Coordination

Many types of medical equipment require specific documentation. We help reduce delays by clearly explaining what’s needed and coordinating with healthcare providers when additional information is required.

🔒 Product Use & Safety Information

We provide practical guidance on safe equipment use, care, and general maintenance — following manufacturer instructions and standard safety practices.

🤝 Ongoing Customer Support

Support doesn’t stop after delivery. Our team remains available to help with questions, general troubleshooting, service coordination, and next steps if needs change.

🕒 Oxygen & Life‑Sustaining Equipment — 24/7 Support

For patients using oxygen or other life‑sustaining medical equipment, support is available 24 hours a day, 7 days a week. If an urgent issue comes up, our on‑call specialist is always available.