Emergency Preparedness & Continuity of Care

(AHCA-Aligned Disclosure)

Kinxo Medical Supplies LLC maintains an Emergency Preparedness Plan designed to support continuity of care during emergencies, natural disasters, power outages, or other service disruptions, in accordance with applicable Florida AHCA requirements.

Our emergency planning prioritizes patient safety, clear communication, and regulatory compliance.

🔴 Life-Sustaining Equipment – Priority Support

Certain equipment supplied by Kinxo Medical Supplies is considered life-sustaining due to its direct impact on respiratory function and patient safety.

Life-sustaining equipment includes:

• Stationary Oxygen Concentrators
• Portable Oxygen Concentrators (POC)
• Nebulizer compressors when prescribed for ongoing respiratory therapy

Patients using life-sustaining equipment receive priority emergency support, including access to 24/7 on-call assistance for urgent equipment-related issues.

🟠 Clinically Critical Equipment (Not Life-Sustaining)

Other equipment supplied by Kinxo Medical Supplies — including power mobility devices, hospital beds, and pressure-relief surfaces — may be clinically critical for mobility, safety, and independence, but is not classified as life-sustaining under AHCA or CMS emergency preparedness standards.

Emergency response expectations for this equipment differ from life-sustaining devices and are handled in accordance with regulatory guidance and operational feasibility.

🔌 Patient Responsibilities During Emergencies

Patients and caregivers using oxygen or other life-sustaining equipment are responsible for:

• Following all safety and emergency instructions provided at delivery
• Maintaining backup oxygen or power sources as instructed
• Avoiding fire hazards and improper storage
• Registering with local utility providers for medical priority power restoration, when applicable
• Notifying Kinxo Medical Supplies if enrolled in any local emergency assistance programs

🏥 Supplier Responsibilities During Emergencies

During declared emergencies or service disruptions, Kinxo Medical Supplies will:

• Maintain emergency contact protocols
• Provide guidance related to equipment safety and continuity
• Coordinate service restoration when feasible and permitted
• Comply with AHCA directives and state emergency guidance
• Prioritize support for patients using life-sustaining equipment

📞 Emergency Contact Information

For urgent equipment issues related to oxygen or other life-sustaining devices:

📞 407-545-8100
➡️ Press Option 0 for after-hours on-call support

For medical emergencies, patients should call 911 immediately.